Themumcrew Reviews

Themumcrew has an overall rating of 1.7 based on 25 reviews. Customer feedback on Themumcrew is mixed.

1.7/5.0

25 reviews

5 Stars

0

4 Stars

2

3 Stars

2

2 Stars

7

1 Star

14

All Themumcrew Reviews (25)
cyrus_Finch00
May 30, 2026
"The clothes were fine overall, but dealing..."
The clothes were fine overall, but dealing with the return/exchange was more annoying than I expected. It took a while to get clear info, I had to follow up a couple times. Not the worst experience ever, but it definitely wasn’t smooth. I’d probably only order again if I was really sure about the sizing
melvin_Blanton01
May 26, 2026
"Not soft and only comfy when it wants to be"
I really thought this was going to feel soft, but the fabric was rough on my skin right away. I washed it hoping it would loosen up or get better, but nope, still not great. It’s one of those things that feels okay for a little bit and then suddenly starts bothering you, like it only wants to be comfortable when it feels like it. Disappointing i wouldn’t reach for it for everyday wear.
MichaelFielder_90
May 25, 2026
"Am I the only one who expected the refund a bit sooner?"
I requested a refund and it did eventually come through, so no major issue there. Am I the only one who gets a little impatient waiting for these things, though? It took longer than I expected, and support did reply, but it was just okay rather than super helpful or reassuring. Overall, it was fine in the end, but I do wish the process had been a bit quicker...
MeghanAngel
May 07, 2026
"Delivery took much longer than expected"
I ordered because the delivery estimate made it seem like it would arrive quickly, but it ended up taking way longer than I expected. I kept checking the tracking and it barely seemed to move for days, which was frustrating because I needed the stuff sooner, if that makes sense.

By the time it finally showed up, I was already annoyed. There weren’t really any clear updates, just a lot of waiting around. The items might be fine, but the slow delivery experience definitely put me off ordering again. 1 star from me.
Tina_owen76
May 06, 2026
"Was hoping it would feel a little more special"
I picked this up for my sister because I thought it would be an easy little gift and the photos made it seem like it might be cute in person. Shipping was fine and everything showed up without any real issue, so at first I figured it would work out. But once I opened it, it was just really plain and didn’t have any kind of nice presentation or thoughtful touch to it. It ended up feeling cheaper than I expected, and not very giftable. My sister was polite about it, but I could tell she was a bit disappointed.
EvaBrodeur_36
April 08, 2026
"Website was kind of frustrating to use"
I only spent a little time on the site, so maybe I missed something, but I found it hard to navigate. It wasn’t very clear where to go, and I got annoyed trying to find what I needed
cherylcarnicelli0466
April 07, 2026
"Runs really small for the price"
I ordered my usual size, but it ended up being way too small. I was disappointed, especially since I don’t like spending money on something I can’t even wear. Definitely wish the sizing had been more accurate.
RichardHovis_74
April 01, 2026
"Am I the only one who found the confirmation a little vague?"
I did get the confirmation, so that was good, but am I the only one who felt like the details could’ve been a bit clearer? I had to look it over a couple times to make sure I understood everything.
Louise_hossler86
March 29, 2026
"Not really maternity friendly"
I really wanted this to work, but it just didn’t fit my bump right and felt awkward on. I also tried reaching out for help, but it felt like nobody wanted to take ownership or actually help me figure it out, which made the whole experience more frustrating.
William_carmody83
March 22, 2026
"Seriously, nothing was in stock"
I went in hoping to grab a few things I needed, and nope, everything was out of stock. It was so frustrating in the moment, like I just wasted my time for nothing
KUMAN
March 21, 2026
"Probably wouldn’t buy it again"
I really wanted to like this, and at first I thought maybe it was okay, but the quality just feels kind of cheap for what I paid. I guess it’s usable, but no, I’d probably rather have spent my money somewhere else
marcelino_Goldson05
March 18, 2026
"My order showed up late ..."
My order showed up late , and I didn’t really get any clear updates while I was waiting . It was frustrating
ESTERLY
March 05, 2026
"Comfortable and easy to wear postpartum"
I picked up a couple of pieces from The Mum Crew, and they’ve been really handy for this postpartum stage. The fit works well for my body right now, comfortable around my belly without feeling tight or restrictive, which makes them easy to wear around the house or out running errands. One of the tops was a little shorter than I thought it would be, but it still looks nice and feels good on. Overall, I’d definitely buy from them again
SANCHEZ
February 23, 2026
"Checkout felt like they kept moving the goalposts"
I was just trying to check out, but the payment kept failing over and over. Every time I thought I fixed whatever the issue was, something else seemed to pop up, like the goalposts kept moving. Frustrating experience for something that should’ve been simple.
julie-Clark
February 20, 2026
"Took a while to get sorted"
My order had an issue and they did fix it eventually, but it took longer than I expected. I had to follow up a couple times, which was annoying. Not terrible, just frustrating...
christine_Jackson74
February 17, 2026
"I ordered a personalised item and was..."
I ordered a personalised item and was a bit disappointed when it arrived. The print looked kind of faded, and the name wasn’t lined up properly, so it just felt a bit rushed. Delivery was fine, but for the price I expected the personalisation to look much nicer. I also wasn’t really sure what the next steps were if I wanted to raise it or get it fixed, which was frustrating. Cute idea, but the finish on mine wasn’t great.
hello_thomas802
February 13, 2026
"Cute idea, but the quality and support were disappointing"
I ordered from themumcrew.com because the design looked really cute on the site, but when it arrived I was a bit disappointed. The fabric felt much thinner than I expected, and the stitching looked kind of rushed in a few spots, so it didn’t really feel worth the price to me.

After just one wash, it already started looking worn, which was frustrating. I tried reaching out to support, but it felt like I got stuck in a loop of generic replies without anyone actually helping. Maybe I just had bad luck with my order, but I probably wouldn’t buy from them again
GertrudeValdez_69
February 12, 2026
"I ordered a sweatshirt and the colour was..."
I ordered a sweatshirt and the colour was pretty much like the photos, maybe just a tiny bit lighter in real life. Not really a dealbreaker though. I mean, I noticed it right away, which was slightly annoying, but also it still looks nice so whatever. Overall I’m happy with it and I’d probably order again.
StellaBurks
January 15, 2026
"Just not comfortable for me"
I really wanted to like it, but... after about an hour it started feeling scratchy and way too tight. I kept having to adjust it, it just wasn’t comfortable to wear...
gerald_Irwin00
January 12, 2026
"the nursing part just felt kind of..."
the nursing part just felt kind of awkward to use, and it didn’t work as smoothly as i hoped. it’s probably not something i’d buy again.

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